The policies for Sellers govern the rules applicable to Users who sell or offer Products and Services on the Platform. These include guidelines applicable to Sellers for onboarding, listing of Products and Services and guidelines with respect to fulfilment of orders placed on the Platform, including packaging, shipping and product and service warranties. The Selling Policies detail guidelines for advertising and marketing on the Platform. These policies also set out the procedure for Sellers to withdraw Products and Services or delete their Seller Account on the Platform.
Seller Onboarding Policy
Learn how you can sign up to sell or offer Products and Services, and how we deal with duplicate accounts.
Shipping, Packaging and Delivery Policy
Learn about the shipping, packaging and delivery requirements to be fulfilled for Products and Services sold through the Platform.
Product Warranties and Safety Policy
Learn how you may offer product warranties to Buyers and other product safety requirements.
Promotions, Discounts and Offers Policy
Learn how we, or you, may offer promotions and discounts for Products and Services.
Payments, Cancellations, Returns and Refunds Policy
Learn how we manage payments to be made by Buyers, refunds, cancellation of orders and returns of Products and Services.
Policy for Withdrawal of Products and Services
Learn about withdrawing or recalling Products and Services on the Platform.
Products and Services General Listing Policy
Learn how you can create listings on the Platform.
Deletion of Seller Account Policy
Learn how you can delete your Seller Account and profile from the Platform.
Advertising and Marketing Policy
Learn how we manage third-party advertisements and promoted products or priority listings.
Service Guidelines
Learn about the types of services that may be offered on the Platform and the rules governing them.