Payments and Pricing

The payment methods that can be used on Trepup include:

• Credit and debit cards
• Online banking
• Digital wallets
• PayPal

The payment methods available to you will differ based on the country that you selected while signing up on Trepup.

The credit and debit cards accepted on Trepup include:

The credit and debit cards available to you will differ based on the country that you selected while signing up on Trepup.

The digital wallets that can be used on Trepup include:

The digital wallets available to you will differ based on the country that you selected while signing up on Trepup.

To add a new credit or debit card:

1. Go to Settings.
2. Click Your Payment Options.
3. Under Add a new payment method, click Credit/Debit card.
4. Enter the details and click Add Your Card.

To change your default card:

1. Go to Settings.
2. Click Your Payment Options.
3. Select the card that you want to set as default.
4. Click Set as default.

To edit your card details:

1. Go to Settings.
2. Click Your Payment Options.
3. Select the card that you want to edit.
4. Click Edit.
5. Update the details and click Save.

To delete your credit or debit card:

1. Go to Settings.
2. Click Your Payment Options.
3. Select the card that you want to delete.
4. Click Delete.
5. Click Confirm Delete.

Online transactions on Trepup are secured with the highest levels of transaction security available on the Internet. Trepup is Payment Card Industry Data Security Standard (PCI DSS) compliant, and is certified to accept, process and store card information.

All cardholder data on Trepup is encrypted, thereby protecting against credit and debit card fraud, security threats and vulnerabilities.

Your payment may have failed due to the following reasons:

• You entered incorrect credit or debit card details such as your name on the card, card number, expiration date, card security code or the 3D secure PIN.
• Card details you entered are not valid or need to be updated.
• Your card may be blocked.
• You closed or refreshed the page or pressed backspace while the transaction was being processed by your bank.
• The connection between Trepup and your bank failed, and the transaction could not be completed.
• Your bank is facing a technical issue.
• You may be using a card that is not accepted on Trepup. Find out which cards are accepted.