Payments & Pricing

Which payment methods can be used on Trepup?

The payment methods that can be used on Trepup include:

  • Credit and debit cards
  • Online banking
  • Digital wallets
  • PayPal

The payment methods available to you will differ based on the country that you selected while signing up on Trepup.

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Which credit and debit cards can be used on Trepup?

The credit and debit cards accepted on Trepup include:

Visa

Mastercard

American Express

Discover

Diners Club International

JCB

RuPay

The credit and debit cards available to you will differ based on the country that you selected while signing up on Trepup.

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Which digital wallets can be used on Trepup?

The digital wallets that can be used on Trepup include:

Paytm

MobiKwik

FreeCharge

JioMoney

M-Pesa

PayZapp

iCashCard

Qiwi

The digital wallets available to you will differ based on the country that you selected while signing up on Trepup.

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How do I add a new credit or debit card?

To add a new credit or debit card:

  1. Go to Settings.
  2. Click Your Payment Options.
  3. Under Add a new payment method, click Credit/Debit card.
  4. Enter the details and click Add Your Card.
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How do I change my default card?

To change your default card:

  1. Go to Settings.
  2. Click Your Payment Options.
  3. Select the card that you want to set as default.
  4. Click Set as default.
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How do I edit my card details?

To edit your card details:

  1. Go to Settings.
  2. Click Your Payment Options.
  3. Select the card that you want to edit.
  4. Click Edit.
  5. Update the details and click Save.
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How do I delete my credit or debit card?

To delete your credit or debit card:

  1. Go to Settings.
  2. Click Your Payment Options.
  3. Select the card that you want to delete.
  4. Click Delete.
  5. Click Confirm Delete.
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Is it safe to use my credit or debit card on Trepup?

Online transactions on Trepup are secured with the highest levels of transaction security available on the Internet. Trepup is Payment Card Industry Data Security Standard (PCI DSS) compliant, and is certified to accept, process and store card information.

All cardholder data on Trepup is encrypted, thereby protecting against credit and debit card fraud, security threats and vulnerabilities.

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Why has my payment failed?

Your payment may have failed due to the following reasons:

  • You entered incorrect credit or debit card details such as your name on the card, card number, expiration date, card security code or the 3D secure PIN.
  • Card details you entered are not valid or need to be updated.
  • Your card may be blocked.
  • You closed or refreshed the page or pressed backspace while the transaction was being processed by your bank.
  • The connection between Trepup and your bank failed, and the transaction could not be completed.
  • Your bank is facing a technical issue.
  • You may be using a card that is not accepted on Trepup. Find out which cards are accepted.
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