Returns & Refunds

What are the return guidelines?

Here are the guidelines for returns on Trepup:

  • The item that you wish to return must be eligible for return.
  • The item must be returned within 30 days from the date of purchase.
  • The item must be unused and directly purchased from Trepup. Goods and services purchased from third-party sellers through the online marketplace provided by Trepup are subject to the Commerce Policy.
  • Once the return is received, you will, in accordance with Trepup’s Returns Policy, be issued a refund to your original payment method.
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